Tractchun Tickets and Agents Analysis 2016-2020
Updating and improving the Power BI dashboard of Tractchun company tickets analysis from 2016 to 2020, with segmentation by ticket type (problem or request), possibility to filter by employee, month and year and with an added panel with the general Ranking of agents, and also specifying the position according to satisfaction and according to the number of days with the tickets open.
Tractchun Tickets Analysis 2016-2020
Power BI dashboard of the analysis of Tractchun company tickets from 2016 to 2020, with segmentation by type of ticket (problem or request) and the possibility of filtering by employee, month and year.
Android Apps Analysis
Power BI dashboard of the analysis of android apps by category, number of installations and price (data up to 2018).
Hotel Cancellations Analysis
Power BI panel of the analysis of the cancellations in reservations in a hotel chain with the objective of investigate the causes of the increase in these cancellations and discovering patterns about the type and their causes.